Resources and answers from the Envoy team

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Visitor Sign Out Reminder

An integration that automatically sends an email and/or SMS to remind visitors to sign out… Under "Build your own", find "Sign out reminder" and click "Install."… in flow for your Visitor sign-in flows

SMS Visitor Registration Reminder

Remind your visitors to register in advance before coming on-site… Select visitor type… link for them to sign-in advance

Managing visitor sign-in kiosks

Update Envoy Visitors app… Go to Visitors > Devices. Locate the iPad in question on the list of connected devices… Under the iPad name, locate Visitors version

About the visitor sign-in kiosk

Learn how the basics of how the Visitors kiosk works with your location… How the visitor sign-in kiosk works… The iPad must be connected to Wi-Fi for visitor entries to appear in the visitor log and send Host notifications

How to sign out visitors

Learn about the benefits of using sign-out and the different ways you can sign out visitors… There are several ways to sign out a visitor: With self sign-out enabled, visitors can sign themselves… When a visitor signs out, their visitor entry gets updated to include their sign-out time

Setting up the visitor sign-in kiosk

Learn how to set up an iPad to work as your visitor sign-in kiosk… If the Visitor Kiosk is autofilling emails when visitors sign-in, be sure to disable the 'Learn from… Visitor Kiosk FAQ

Employee Sign in/Sign out notifications

Remind your employees to sign in and out of the workplace to keep accurate data of who's onsite… Send push notifications to employees to remind them to sign-in and sign-out of the office… Toggle on sign-in and sign-out notifications

Employee sign-in reminder/no-show canceler

Remind your employees to sign into Envoy or cancel their registration when they don't… Having trouble with employees remembering to sign into Envoy when they arrive at the workplace?

Plus one sign-in

Envoy’s plus one sign-in feature allows one visitor to sign in with additional unspecified visitors… You can sign out/delete the plus ones individually, but if you sign out/delete the group leader it will… If you have multiple visitor types, you can enable plus one sign-in based on the Visitor type

Visitor Types

We know that not all offices have the same requirements or policies when it comes to visitor management, so Visitors is fully flexible… The visitor types feature allows you to create multiple, custom sign-in flows based on Visitor types… Tap the “Tap to sign in” button, and the new visitor type should be listed on the visitor type screen