Resources and answers from the Envoy team

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About the visitor sign-in kiosk

Learn how the basics of how the Visitors kiosk works with your location… How the visitor sign-in kiosk works… The iPad must be connected to Wi-Fi for visitor entries to appear in the visitor log and send Host notifications

Setting up the visitor sign-in kiosk

Learn how to set up an iPad to work as your visitor sign-in kiosk… If the Visitor Kiosk is autofilling emails when visitors sign-in, be sure to disable the 'Learn from… Visitor Kiosk FAQ

Managing visitor sign-in kiosks

Locate the iPad in question on the list of connected devices… Open the Apple App Store on your iPad. In the top right, search for “Envoy.”… On the iPad in question, open the iPad Settings app

Visitor Sign Out Reminder

An integration that automatically sends an email and/or SMS to remind visitors to sign out… the sign in flow for your Visitor sign-in flows… Using the dropdown, select which Visitor type(s) to receive the notifications, and the duration of time

About visitor emails

Learn more about managing the emails you send to visitors… If a visitor signed a document as part of your sign-in flow, a copy of their signed document will be… and sign-in experience moving ahead

About visitor data

A key part of any visitor management system is the ability to keep your visitor data organized and easily accessible… Each time a visitor signs in on the iPad (or if you sign them in from the dashboard), Envoy creates an… You can think of an entry as the data for an individual sign-in

About visitor photos

With Envoy Visitors, you can automatically capture a photo of every visitor… A visitor will tap the “Tap to sign in” button, and they’ll enter their sign-in details… This speeds up sign-in (by about five to ten seconds) and saves the visitor from what can be the most

About sign-in fields

Learn how to customize the sign in flow to fit your companies needs… Optionally, you can also choose to automatically display the responses a visitor provides in the sign-in… Setting a field as required will require your unexpected visitors signing in on the Visitor Kiosk iPad

Supported hardware

Learn about the hardware you will need to use Envoy for visitor sign-in or delivery management… Envoy Visitors Kiosk, you can also pair your iPad to your Connect account for Property sign-in as well… We recommend using an iPad stand for your sign-in iPad, but it is not required. ​

Plus one sign-in

Envoy’s plus one sign-in feature allows one visitor to sign in with additional unspecified visitors… The group leader will tap the “Tap to sign in” button on the iPad, and they’ll enter their name and details… If you have multiple visitor types, you can enable plus one sign-in based on the Visitor type