Resources and answers from the Envoy team

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Setting up the visitor sign-in kiosk

Learn how to set up an iPad to work as your visitor sign-in kiosk… If the Visitor Kiosk is autofilling emails when visitors sign-in, be sure to disable the 'Learn from… Visitor Kiosk FAQ

About the visitor sign-in kiosk

Learn how the basics of how the Visitors kiosk works with your location… How the visitor sign-in kiosk works… The iPad must be connected to Wi-Fi for visitor entries to appear in the visitor log and send Host notifications

Setting up visitor photos

This article outlines how to set up and configure visitor photo settings… Go to Visitors > Settings > Sign-in flow… If applicable, select the visitor type you wish to edit

Managing visitor sign-in kiosks

Locate the iPad in question on the list of connected devices… On the iPad in question, open the iPad Settings app… If you’re on the most up-to-date version, you’ll see “Open” instead of “Update.”

Setting up the delivery pick-up kiosk

The delivery kiosk is an optional iPad your employees can use in the delivery area to mark their deliveries… How the delivery pick-up kiosk works… Important Note The delivery pick-up kiosk does NOT scan deliveries

Visitor Sign Out Reminder

An integration that automatically sends an email and/or SMS to remind visitors to sign out… the sign in flow for your Visitor sign-in flows… Using the dropdown, select which Visitor type(s) to receive the notifications, and the duration of time

Sign-in Flows

Set up sign-in flows that capture visitor information like name, contact details, and more… Sign-in fields During this step, your visitors will fill out the sign-in fields you’ve set up… The kiosk will then fill in any information the visitor or their host has already provided, so they can

Plus one sign-in

Envoy’s plus one sign-in feature allows one visitor to sign in with additional unspecified visitors… If you have multiple visitor types, you can enable plus one sign-in based on the Visitor type… Speeds up sign-in for large groups like tours

Final Screen

With Envoy Visitors, the last step of the sign-in flow welcomes your visitor to your office… When the visitor completes the other sign-in steps (like fields, NDA, and photo), they’ll see the final… ✨Note: The final screen image is only shown on the iPad during sign-in by a visitor

Facial Recognition for Visitors

Make sign-in even faster by using Envoy's Facial recognition feature at your Visitors kiosk… Facial recognition can also speed up the sign-in process and provide visitors with a great first impression… Your welcome screen will show and the visitor will need to tap sign in