Resources and answers from the Envoy team

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SMS Visitor Registration Reminder

Remind your visitors to register in advance before coming on-site… When an invite is created in Envoy an SMS notification is sent to the visitor containing a registration… Select which visitor type you would like to send SMS registration reminders to

Visitor Sign Out Reminder

An integration that automatically sends an email and/or SMS to remind visitors to sign out… Under "Build your own", find "Sign out reminder" and click "Install."… Using the dropdown, choose the type of notification to send - email, SMS, or both

Envoy Custom Visitor Apps

SMS Visitor Registration Reminder Remind your visitors via SMS to register in advance before coming… Denied Entry Host Alerts Send customized notifications to hosts via SMS or email when a visitor is… Sign-Out Reminder Automatically send an email and/or SMS to remind visitors to sign out

Visitor Types

We know that not all offices have the same requirements or policies when it comes to visitor management, so Visitors is fully flexible… The visitor types feature allows you to create multiple, custom sign-in flows based on Visitor types… Click “Add visitor type.” Choose a name for your visitor type

About visitor emails

Learn more about managing the emails you send to visitors… If selected, that visitor will receive an email confirming their visit as well as a reminder email 24… If a visitor is invited less than 24 hours in advance of their visit, they will only receive the reminder

Exporting visitor data

Learn how to export visitor and invite logs… How exporting visitor data works… Export visitor data per location

About visitor data

A key part of any visitor management system is the ability to keep your visitor data organized and easily accessible… A key part of any visitor management system is the ability to keep your visitor data organized and easily… You can export visitor data for a specific day, date range, or your full visitor history

About visitor photos

With Envoy Visitors, you can automatically capture a photo of every visitor… When the visitor completes sign in, their photo becomes part of their visitor entry… If you have multiple visitor types, you can configure photo settings based on Visitor type

Using the visitor log

This article outlines the different parts of the visitor log, how to use them and how to customize them… With a field and rule applied, the status will show as pending until your visitor completes registration… While the visitor log is best accessed using the Envoy web dashboard, admins can view the visitor log

Setting up visitor photos

This article outlines how to set up and configure visitor photo settings… Enable or disable visitor photos… If applicable, select the visitor type you wish to edit