Resources and answers from the Envoy team

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Using the visitor log

This article outlines the different parts of the visitor log, how to use them and how to customize them… While the visitor log is best accessed using the Envoy web dashboard, admins can view the visitor log… You can set filters on the mobile visitor log by tapping on the menu icon in the top right hand corner

Visitor Types

We know that not all offices have the same requirements or policies when it comes to visitor management, so Visitors is fully flexible… Tap the “Tap to sign in” button, and the new visitor type should be listed on the visitor type screen… Toggle Enable visitor type on the iPad to the “on” position

Exporting visitor data

Learn how to export visitor and invite logs… and click "Export" Note: This will export the full Visitor log, with no filtering, and no invites… If you want to download the full visitor and invites log see Exporting invite data per location

Employee Log

Using your Workplace Employee Log… When the "Employee Registration" visitor type is selected the dashboard will automatically show the approved… Using the Employee Log

About visitor data

A key part of any visitor management system is the ability to keep your visitor data organized and easily accessible… A key part of any visitor management system is the ability to keep your visitor data organized and easily… Each time a visitor signs in on the iPad (or if you sign them in from the dashboard), Envoy creates an

About visitor emails

Learn more about managing the emails you send to visitors… Add a note with more context, and click "Send email" to automatically notify the visitor of the updated… visitor of the change

About the visitor sign-in kiosk

Learn how the basics of how the Visitors kiosk works with your location… The iPad must be connected to Wi-Fi for visitor entries to appear in the visitor log and send Host notifications… Any stored entries will automatically appear on your visitor log when the iPad reconnects to Wi-Fi

About visitor photos

With Envoy Visitors, you can automatically capture a photo of every visitor… The photo is captured using the iPad’s front-facing camera, and they even have a chance to retake the… When the visitor completes sign in, their photo becomes part of their visitor entry

Setting up the visitor sign-in kiosk

Learn how to set up an iPad to work as your visitor sign-in kiosk… The @Rest is affordable, transportable, and easy to assemble The WindFall is the most secure, as… If the Visitor Kiosk is autofilling emails when visitors sign-in, be sure to disable the 'Learn from

Global Analytics for Visitors

View your visitor analytics within the Global overview… in using the Visitors Kiosk app on the iPad Mobile: Number of people signed in using Envoy Mobile… The Employees who have hosted the most visitors and which visitor types are the most common for them