Resources and answers from the Envoy team

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Exporting visitor data

Learn how to export visitor and invite logs… Invite data or Visitor data You then have the flexibility to choose your preferred date range… How exporting visitor data works

About visitor data

A key part of any visitor management system is the ability to keep your visitor data organized and easily accessible… You can export visitor data for a specific day, date range, or your full visitor history… How visitor data works

Visitor Types

We know that not all offices have the same requirements or policies when it comes to visitor management, so Visitors is fully flexible… How visitor types work… The visitor types feature allows you to create multiple, custom sign-in flows based on Visitor types

About visitor emails

Learn more about managing the emails you send to visitors… How visitor emails work… Get direct feedback from guests about the quality of their visit and how you can improve your visitor

About visitor photos

With Envoy Visitors, you can automatically capture a photo of every visitor… How visitor photos work… When the visitor completes sign in, their photo becomes part of their visitor entry

Set up guide for Visitors

Download this PDF and learn how to enable the correct Visitor settings, invite visitors to your workplace, and more

Identity Screening

Identity Screening by Tessera Data instantly screens and notifies you in real-time if a visitor is a potential threat… Identity Screening by Tessera Data provides a comprehensive data set to screen any individual entering… How does this app work?

Using the visitor log

This article outlines the different parts of the visitor log, how to use them and how to customize them… View Custom Date Range: You're able to set a customized date range when navigating the visitor log… This will enable you to view a certain date range to populate on the Visitor Log

Editing and deleting visitor entries

Once a visitor has signed in, their entry can be edited or deleted as needed… If you need to do a purge of visitor data for a full location or specific date range, please contact… Front Desk Admins can edit but not delete visitor data. Go to Visitors > Visitor log

Global overview

Learn how to get a quick overview of all your locations, visitors, devices and more… You can filter this list to show visitors by location, host, and date or date range… You can also export visitor data from your global visitor log