Resources and answers from the Envoy team

Search results for:en articles 3444501 setting up the survey email

Setting up the survey email

This article outlines how to set up your survey email and select administrators to receive a weekly email summary of the results… This article outlines how to set up your survey email and select administrators to receive a weekly email… Turning on the survey email

Setting up the directory

Learn more about the different ways to set up and maintain your directory… If there is more than one employee attributed to the same email, the CSV upload will be successful but… Either way, the employee details must be listed in the proper order: name email phone_number

Setting up the welcome guide

This article outlines how to create and customize your location’s welcome guide… Find the up-and-down arrow icon to the right of a topic… Want to “turn off the Welcome email?”

Setting up the delivery pick-up kiosk

When a delivery is marked as picked up, the pick-up time and date appear on your delivery log… How the delivery pick-up kiosk works… Important Note The delivery pick-up kiosk does NOT scan deliveries

Setting up SAML

This article outlines how to set up and configure SAML with Envoy Visitors… Enter the fingerprint from your IdP in the Fingerprint field… If you'd like to configure SAML as required, we recommend first setting up SAML as optional and testing

Setting up Envoy Mobile

This article outlines how to set up Envoy Mobile for you and your team… Setting up the Envoy mobile app… Check your email inbox on your phone, and follow the instructions to confirm your email address.*

Setting up visitor photos

This article outlines how to set up and configure visitor photo settings… To enable, toggle to the “on” position. To disable, toggle to the “off” position… To enable, toggle to the “on” position

Setting up the visitor sign-in kiosk

Learn how to set up an iPad to work as your visitor sign-in kiosk… The @Rest is affordable, transportable, and easy to assemble The WindFall is the most secure, as… We strongly recommend using an iPad stand to prop up your iPad, making it easier for visitors to sign

Setting up host notifications

This article outlines how to set up and configure host notifications… Go to Visitors > Settings > Sign-in flow Click edit on the sign-in flow you wish to remove the… host field from Navigate to the Host field The host field will show Employees will receive

About visitor emails

Learn more about managing the emails you send to visitors… click the ellipses (...) to the far right Select "Delete Invite" A pop-up will appear asking… Survey email