Resources and answers from the Envoy team

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Welcome screen

When the Envoy Visitors app is open, it displays the welcome screen… Change the background color… Tip: Envoy automatically selects a matching accent color for your buttons, but you can change it in the

Connect Property Kiosk

To change the colors of the buttons on the kiosk home screen, please adjust your Accent color within… Background color: Choose a solid background color to appear behind your logo or welcome image… images or background color and more

iPad status notifications

iPad status notifications let your team know when your device is offline. Learn about these notifications and how to customize them… How iPad status notifications work… How to change or add notification contacts

Managing your Rooms

This article will go into detail on how to manage your devices and rooms… How to change the iPad status notifications… The uploaded photo will appear in the background of your Rooms iPad display

Setting up the delivery pick-up kiosk

Learn how to pair an iPad to your delivery area… The delivery kiosk is an optional iPad your employees can use in the delivery area to mark their deliveries… You can do this before or after the iPad is paired to your location

Troubleshooting iPad status

We’ve rounded up a few common troubleshooting tips to ensure your iPad stays connected… To do so, tap the name of the network you’re connected to… Since you’d have to do this every time the browser-enabled Wi-Fi timed out, you can see how it’s not

Billing Admin FAQ

How do I change my subscription?… Include the email address you wish to receive the receipts, and we’ll make the change… How do I see my receipts?

How to sign in visitors

Learn more about the multiple ways you can sign in visitors… Signing in on the iPad… When you do so, you’ll have a record of the visitor, but they will not sign your legal documents or have

Multiple printers

Learn how to pair and manage multiple printers at any location… Once the printer is connected successfully open the Envoy application and tap "I already have an account… To change the iPad name, follow these instructions from Apple

Setting up the visitor sign-in kiosk

Learn how to set up an iPad to work as your visitor sign-in kiosk… To change the Region, on the iPad, go to Settings > General > Language & Region > Region… You can do this before or after the iPad is paired to your location