Resources and answers from the Envoy team

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Case studies, Demos, and Training

studies: Read stories of how customers like MailChimp, POPSUGAR and Asana use Envoy… Here is a list of material that our customers have found very helpful in learning about Envoy: Case… Our customer success team also hosts live training webinars every week!

Customer stories and case studies

Check out some of our customer stories on our case studies page… You can filter by use case, industry, and product to find the perfect example of Envoy at work… We’re proud that some of the biggest names in the world choose and trust Envoy

Template: Announcing Envoy to your Admin Team

Use this email template to announce to Envoy to your admins and direct them to our training resources… Download and edit the following templates to announce Envoy to your admins

Template: Announcing Envoy Workplace to your Employees

Use this email template to announce to Envoy Workplace to your employees and direct them to our training resources… Learn More: Envoy’s Help Center has written articles about all of its features

Moving deliveries

En Mass… Some companies record all incoming deliveries at the front desk and store them there until the end of… Click “More actions” and select “Move.”

Reprinting and preprinting badges

This article outlines how to reprint and preprint badges… Locate the visitor that needs a new badge, and click the ellipsis (…) icon to the right of the visitor… Alternatively, you can also check the box next to their name and select Reprint badge at the top

Property Building and Tenant Configuration

Steps to configure your Properties, Suites, and Tenants… Learn how to setup your Envoy Connect account and create property buildings, suites, floors, and tenants… Go to Settings > Profile and make the changes you would like to make and hit Save

Employee Directory and Admin Roles

Learn how to create your employee directory and assign admin roles for your Envoy Connect tenant account… Begin typing the employees name and select the correct name from the list… They will need to confirm the signup details are correct, input a password and click on Sign up

Connecting your calendar

This article will go through how to connect your calendar and begin using Rooms… Creating and renaming Room Resources… hl=en NOTE: If you don't book your Room's by clicking Add rooms or locations, the Rooms will

Managing Locations and Location Settings

View, add and deactivate locations… Each location has its own visitor and employee logs and settings, and it’s easy to switch between locations… Visitors: Locations, devices, and visitor sign-in