Resources and answers from the Envoy team

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Using the Envoy Dashboard [Web]

Sign-in to your account, add a photo to your employee profile & familiarize yourself with the Envoy dashboard… Upload your photo to Envoy via the Web (Dashboard) and see it across the Envoy platform under your profile… Navigate to your Envoy Dashboard Click on your name in the bottom Left corner Click on Profile

Using the Envoy app [Mobile]

Sign-in to your Envoy account, add a photo to your employee profile & familiarize yourself with the mobile app… Then the next time you access the Envoy app, you will be able to sign-in using the email added to the… If this is your first time using Envoy, start by downloading the Envoy app

Using Teams with Envoy

Use Envoy within Microsoft Teams to invites visitors, register for the day, and more… You can install the Envoy app inside of Teams to complete the following actions in your Envoy account… You may see the Envoy bot pop up when your company first installs version 2 of Envoy in your instance

Using Slack with Envoy

Use Envoy within Slack to invites visitors, register for the day, book a desk and more… If you do not see the Envoy App in Slack you may have to install it from the Apps section… Using Envoy within Slack

Allowlist Domains & IPs for Envoy Dashboard

Typically customers internal networks have specific security standards and in the event https://dashboard.envoy.com has issues resolving… For additional security, you can whitelist the hostnames from Envoy and the third-party services we rely… Envoy requires allow-listing the following domains if your firewall is strict

Envoy Deliveries

Learn about the features and benefits of Envoy Deliveries… Envoy uses optical character recognition to “read” the recipient’s name and match it with an employee… Login to your Envoy Dashboard. Navigate to Deliveries. Select Get started

Envoy Print

Envoy is compatible with a variety of printers! Learn how to download and configure Envoy Print… On the Envoy Print tab, enter the email address you’re logged into the Envoy dashboard with in the email… You can download Envoy print to multiple computers using the same Envoy account email but make sure to

Envoy + HIPAA

Learn more about Envoy and HIPAA compliance… The Health Insurance Portability and Accountability Act (HIPAA) is a US law that covers the electronic… For the most up-to-date information from the U.S Department of Health and Human Services click here

Envoy account structure

Learn the basics about how accounts, locations and delivery areas work together… All locations using Envoy Visitors must be on the same plan type (e.g., one location cannot be on Standard… Think of your account as the umbrella over everything else you’ll set up within Envoy

Provisioning Vaccination Status to Envoy using SCIM

Once you have logged into the Okta admin dashboard: On the sidebar menu go to Applications section… Upon the next data sync the data will be set in Envoy… Envoy can use vaccination status from the IdP synced via SCIM