Using the visitor log

In this article

This article outlines the different parts of the visitor log, how to use them and how to customize them.

Visitor log

At a glance, you can easily access any necessary information about a visitor, including what time they signed in or out, who they were visiting and more. It can be easily searched or exported to provide backup in the case of an emergency or compliance audit.

  • Anyone with an employee record can access their own visitor data on their dashboard
  • If you’re an Envoy administrator, you can sort the dashboard to display either your own visitors, or all location visitors
  • If you’re assigned as an assistant to another employee, you can view their visitors as well as your own

Exploring the visitor log

  • 1. Entries: See your visitor data in real time, including photos if enabled.
  • 2. Ellipsis: Click on the (…) for more options like sign out, reprint badge and delete visitor.
  • 3. Search: Search any word or phrase to find matching entries.
  • 4. Sort: Choose to display all visitors, your visitors, or only visitor that are currently signed in.

From the ellipsis (…), you can also “Refer to Envoy,” which emails your visitor information about Envoy Visitors.

Customizing the visitor log display

Envoy Visitors lets you display the visitor information that’s most important to you. To select which visitor information appears on your dashboard, click the dropdown at the top of each column. Choose four options from the following:

  • NDA: See at a glance if your visitor signed or skipped the NDA
  • Host notification: Monitor host notification status to make sure employees are getting notified as intended
  • Sign-in: The time the entry was created
  • Sign-out: A “Sign out” button appears if the visitor is still signed in; the sign-out time appears if the visitor has signed out.
  • Purpose of visit: Shows the visitor type that was selected on the iPad

You can also choose to display your custom sign-in fields. Just choose the desired option from the dropdown.

Visitor entries

You can view entry details by double clicking on the visitor entry in the dashboard. Check out the different parts of the entry details in the example below:

  • 1. Visitor information: See your visitor’s information and edit it if needed.
  • 2. Signed NDA: If your visitor has an NDA on file, it will appear here. See the date it was signed, and click “PDF” to download a copy.
  • 3. Private notes: Add private notes that appear here in the entry and in all data exports.
  • 4. Sign-in and sign-out time and date: Sign-in and sign-out times appear in the entry.
    • To sign out a visitor who is still signed in, click “Sign out.”
  • 5. Reprint badge: If a visitor is still signed in, you can reprint their badge at any time. You cannot reprint badges for visitors who have signed out.
  • 6. Previous visits: If the visitor has signed in at your location in the past, you can easily see the dates of their previous visits here.