TLS compatibility

In this article

Important: Envoy no longer supports TLS v1.0 and will stop supporting TLS v1.1 in the near future. This means you will no longer be able to access the Envoy dashboard using older browser versions. Read on to learn more.

About TLS

Transport Layer Security (TLS) is a cryptographic protocol used to secure web connections. It’s what helps keep your data secure and private as it is transmitted across the Internet.

Think about online banking or shopping. These sites use TLS encryption when you submit your payment information. It helps ensure that your sensitive information is only accessible by you and the person you intended to receive the information.

Outdated TLS versions

We’re committed to protecting your privacy and making Envoy as secure as possible. For this reason, we no longer support TLS v1.0 and will stop supporting TLS v1.1 in the near future.

Envoy will support TLS v1.2 and TLS v1.3, which is considered the safest, most reliable method for transferring data online.

What you need to know

TLS probably isn’t something you think about on a daily basis. And if you’re using a newer web browser, you’ve already upgraded to TLS v1.2 without even noticing. However, if you’re using an older version of a web browser, you may need to take steps to update to a newer version to continue using Envoy.

There are two ways to check if you need a browser update:

Option 1: Check with a testing service

  1. Go to the ssllabs.com browser test.
  2. Scroll down to Protocol Features.
  3. Find TLS 1.2.
    • If it’s green and says Yes, you’re all set.
    • If it’s black and says No, you need a browser update. We recommend talking to your IT team.

Option 2: Identify your browser version and check the list

  1. Find your browser version.
  2. If you’re not sure what browser you’re using or what version of your browser you’re using, go to whatismybrowser.com.
  3. Find your browser name and version number. It should look something like this:
  4. Find your browser version in the chart below.
    • If it is Compatible by default, you’re all set.
    • If it is Not compatible or Compatible, but not by default, we recommend talking to your IT team.
Microsoft Edge Compatible by default
Desktop and mobile versions Compatible by default
Microsoft Internet Explorerer (IE) Compatible with the most recent browser version, regardless of operating system
Desktop and mobile IE version 11 Compatible by default
Desktop IE versions 10 and below Not compatible
Mozilla Firefox Compatible with the most recent browser version, regardless of operating system
Firefox 27 and higher Compatible by default
Firefox 23 to 26 Capable, but not by default
Firefox 22 and below Not compatible with TLS v1.2
Google Chrome Compatible with the most recent browser version, regardless of operating system
Google Chrome 38 and higher Compatible by default
Google Chrome 22 to 37 Capable when run in Windows XP SP3, Vista, or newer (desktop), OS X 10.6 or newer (desktop), or Android 2.3 or newer (mobile)
Google Chrome 21 and below Not compatible with TLS v1.2
Apple Safari Compatible with the most recent browser version, regardless of operating system
Desktop Safari versions 7 and higher for OS X 10.9 and higher Compatible by default
Desktop Safari versions 6 and below for OS X 10.8 and below Not compatible with TLS v1.2
Mobile Safari versions 5 and higher for iOS 5 and higher Compatible by default
Mobile Safari for iOS 4 and below Not compatible with TLS v1.2
Google Android OS Browser Compatible with the most recent browser version, regardless of operating system
Android 6.0 and higher Compatible by default
Android 5.0 and higher Compatible by default
Android 4.4 to 4.4.4 Capable, but not by default
Android 4.3 and below Not compatible with TLS v1.2

Envoy does not directly endorse or have formal partnerships with the sites above. We are merely providing links to tools that we believe our users will find helpful in verifying their browser compatibility with our products and services. The accuracy of results largely depends on your computer system and network configuration.

Using Envoy’s API endpoints

If you are using Envoy’s API endpoints to upload your employee directory or access your Envoy account information, then you need to ensure your API client can also support TLS v1.2 or v1.3.

Using Envoy + Active Directory

For customers uploading their employee directory using Envoy’s Active Directory PowerShell script, please ensure your server is configured to use TLS v1.2 or v1.3 by default.

We have updated the Active Directory script code provided in the Envoy dashboard to force the usage of TLS v1.2. You can find the code under the “# Force TLS 1.2” comment. Learn more about the Active Directory integration.