Resources and answers from the Envoy team

Search results for:setting up the ipad pick up kiosk

Setting up the delivery pick-up kiosk

Learn how to pair an iPad to your delivery area… How the delivery pick-up kiosk works… When a delivery is marked as picked up, the pick-up time and date appear on your delivery log

Setting up the visitor sign-in kiosk

Learn how to set up an iPad to work as your visitor sign-in kiosk… Navigate to Settings on your iPad and scroll down to the Envoy Visitors Kiosk app… We strongly recommend using an iPad stand to prop up your iPad, making it easier for visitors to sign

Delivery pick-up

Learn why pick-up is a key part of the delivery management process… If your company has a delivery pick-up kiosk (an iPad) in the delivery area, you can use the kiosk to… They must pick them up using the iPad kiosk. Read more about secure pick-up here

Secure pick-up

Learn how to make delivery pick-up more secure by capturing recipients’ photos and/or signatures… They must mark them as picked up using the kiosk in the delivery area… They’ll simply sign with their finger on the iPad to mark the deliveries as picked up

Setting up the directory

Learn more about the different ways to set up and maintain your directory… Select the Edit option at the bottom left… Directory Set up Methods

Setting up the survey email

This article outlines how to set up your survey email and select administrators to receive a weekly email summary of the results… ✨Tip: Switch to the “Preview” view to see how the survey will appear to visitors… Turning on the survey email

Setting up SAML

This article outlines how to set up and configure SAML with Envoy Visitors… Enter the fingerprint from your IdP in the Fingerprint field… If you'd like to configure SAML as required, we recommend first setting up SAML as optional and testing

Setting up the welcome guide

Find the up-and-down arrow icon to the right of a topic… Tap and hold the cursor on the icon to drag and drop it into the desired position… “Legal doc” setting to “If legal doc signed during sign-in” and turn off the welcome guide, stamp, and

Supported hardware

Learn about the hardware you will need to use Envoy for visitor sign-in or delivery management… You may set up optional pick-up kiosks in your delivery areas, which require an iPad… Supported iPads for pick-up kiosk

Facial Recognition for Visitors

Make sign-in even faster by using Envoy's Facial recognition feature at your Visitors kiosk… iPad kiosk - it will download the new configuration after the toggle is on… If that photo matches a previously taken one, the iPad kiosk will recognize them and automatically fill