Resources and answers from the Envoy team

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Visitors billing

Envoy Visitors is a software as a service product - our plans offer different feature sets at different price points… A location can be defined as a physical office space or even a separate entrance within the same building… When you deactivate a Visitors location, you can use that license at another location

Managing Locations and Location Settings

View, add and deactivate locations… to purchase an additional license OR deactivate a location to free up a license to be used towards this… Disabling a location(s) does not remove the location from your bill; it solely frees up the license to

Location overview

Learn more about how to get a collective view of your visitors across all the locations you manage… While it is sometimes helpful to do a deep dive into one location, it can also be helpful to get an overview… Global Admins can see a combined Visitor log of all locations in Global Overview

Primary Location

Organize employees by setting their primary location… Note: You can set an employee's default location with a Visitors-only account, but the occupancy analytics… You can add/remove locations by using the Edit button

Location Admin FAQ

We've rounded up a few questions that are frequently asked by Envoy Location Admins… You do not have access to add a calendar, assign rooms to your location or change settings for Rooms… Learn more about what you can do with Envoy Rooms as a location admin

Multi-location Invites

Learn how to send an invite for multiple locations… Note an employee can only add secondary locations to a multi-location invite if they have been granted… As an admin or an employee selected as the host, you can access the invite log for each location to see

Can I see a full list of your integrations?

Envoy currently has over 100 integrations to choose from, with more being added on a rolling basis… For a complete list, the best place to look is our integrations page. Get started in minutes

Okta

You can manually create new employees or add employees from other locations while maintaining your directory… Create users Update user attributes Deactivate users Group push Primary Location… You can always Regenerate a new token if needed

Multiple printers

Learn how to pair and manage multiple printers at any location… For example, you can have all bluetooth printers or all wifi/ethernet printers but not a combination… You can edit a printer’s name or IP address at any time

Company logo

Learn how to add a company logo within the Location settings in your Envoy dashboard… Go to the Envoy dashboard and navigate to Manage > Location Settings… settings, Locate Logo Click select file to upload your company logo NOTE: We recommend uploading a