About workplace security

In this article

It’s important to know who’s welcome in your office, and more importantly, who’s not. Especially in large buildings and as companies grow, it’s not always easy to know who’s authorized.

How Envoy improves workplace security

Many of our core features can be used to enhance workplace security. This article outlines the top ways you can use Envoy Visitors to identify and protect your workplace from unauthorized visitors.

Benefits of using Envoy to improve workplace security

  • Always know who’s in the building.
  • Know who you’re expecting with our pre-registration feature.

Visitor log

When a visitor signs in, their entry appear on the visitor log. Because this dashboard can be accessed by any administrator from any computer, it’s the best way to keep everyone in the loop about who’s on site. In the event of a security incident, you’ll only need to check the dashboard to see who was on site at the specified time. Learn more about the visitor log.

Badges

Having a streamlined badge system in place is the easiest way to identify unauthorized visitors. It’s easy to require each visitor to wear a badge—and when you see someone without one, you can promptly take steps to determine if they’re welcome in your building.

You can choose to display details like their photo, host’s name, purpose of visit, entry time, date and more. Custom badges add another layer security, since your front desk is the only place you can receive a badge with your custom design. Or, opt for expiring badges, which present a “VOID” design after 24 hours. Learn more about badges.

Pre-registration

To increase security, many workplaces do not allow walk-in visitors and instead haven “invite only” policy. Pre-registration makes it easy to enforce this policy, since any employee can create invites within Visitors. When an invite is created, it appears on the invites dashboard. Since admins can see invite details, like who created the invite and the private notes, it’s easy to know a visitor is authorized. Learn more about pre-registration.

Security Admin Role

Any employee who’s assigned to the Security Admin Role will have read access to a special security dashboard that shows the day’s invited visitors. This way, they can see who’s expected and authorized to visit that day.

Security desk link

We ensure that your sensitive visitor information is protected by providing a security guard option. Instead of requiring an Envoy login, you can also use this special URL read access the same security dashboard that’s accessible by anyone assigned to the Security Desk Link. This way, they can see who’s expected and authorized to visit that day, even if they’re not an employee in your directory.

Photos

Available on Envoy Premium & Enterprise Plans

You can capture a photo of each visitor during sign-in. These photos appear on your dashboard, in host notifications and on the visitor badge. They’re securely stored and will always be there if you need them. Learn more about photos.

Blacklist

Available on the Envoy Enterprise Plan

With this feature, you can create a blacklist based on keywords. Anytime a sign-in matches a blacklisted keyword, a specially appointed security admin will be prompted to greet the visitor and allow or deny their entry. Learn more about the blacklist.

Watchlist

Available on the Envoy Enterprise Plan

With the watchlist, specified contacts will receive email and SMS (text message) alerts anytime specified visitors sign in or get invited to visit your office. Learn more about the watchlist.

Avigilon integration

Available on the Envoy Enterprise Plan

This integration gives you the best of both worlds: It allows visitors to have the easy, welcoming experience of signing in on the iPad, while your security team reaps the full benefits of the Avigilon’s HD video surveillance and access control solutions.

When you connect your Avigilon account, Envoy will send a record of every visitor who signs in on the iPad into the Avigilon event log. Envoy will automatically create an identity in Avigilon for each new visitor. This integration allows you to utilize all of Avigilon’s features for your visitors, such as badge provisioning, security alerts and more. Learn more about our Avigilon integration.